a leader in technology services and customer satisfaction

Lighthouse's leadership within the IT community is based on its commitment to attracting and retaining only the most highly certified and experienced  technical staff.  In fact, Lighthouse consultants and project managers average 15 years of on-the-job experience, and collectively hold more than 350 industry certifications.  We hire consultants for the long term and base hiring upon experience, industry reputation and depth of knowledge. 

We know this is the right approach based on IBM's yearly customer satisfaction survey.  For the past several years, Lighthouse has scored above a 90% satisfaction rating.  Additionally, our technical services were rated significantly higher than the survey average, making Lighthouse one of the highest rated IBM Premier Business Partners on the east coast.  Our core values of strong customer relationships, employee satisfaction, experienced staff and a continuous focus on improvement have allowed us to anticipate client needs and provide challenging and growth-oriented opportunities for our staff.  This philosophy is embraced by all employees and is seen as a driving force behind our higher than average retention rates.